Privacy Policy
Last updated January 2022
Michele Moreno and Executive Influence (“we” or “us” or “our”) respects the privacy of our users (“user” or “you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit michelemoreno.co and our mobile application, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site. You can also email mm@michelemoreno.co with any questions.
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy (above). Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site, and you waive the right to receive specific notice of each such change or modification. To stay informed of updates, you are encouraged to periodically review this Privacy Policy.
COLLECTION OF YOUR INFORMATION
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
Personal Data
Personally identifiable information, such as your name, email address, and telephone number, that you voluntarily give to us when you register with the Site or our mobile application, or when you choose to participate in various activities related to the Site and our mobile application, such as online chat and message boards. You are under no obligation to provide us with personal information of any kind, however your refusal to do so may prevent you from using certain features of the Site and our mobile application.
Derivative Data
Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed.
Financial Data
Financial information, such as data related to your payment method (e.g. valid credit card number, card brand, expiration date) is only collected when you purchase, order, return, or exchange services from our Site or mobile application. We do not directly store any financial information when you purchase from us. All financial information is stored by our payment processors, Paypal, or Stripe, whichever you choose at the time of purchase.
You are encouraged to review their privacy policies using the links above and contact them directly with any questions you have.
Data From Contests, Challenges, Giveaways, and Surveys
Personal and other information you may provide when entering contests or giveaways and/or responding to surveys.
USE OF YOUR INFORMATION
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:
- Administer sweepstakes, promotions, challenges, giveaways and contests.
- Assist law enforcement and respond to subpoena.
- Create and manage your account.
- Deliver free and/or paid training and other information regarding promotions and the Site and our mobile application to you.
- Email you regarding your account or order.
- Fulfill and manage purchases, orders, payments, and other transactions related to the Site and our mobile application.
- Offer new products, services, and/or recommendations to you.
- Perform other business activities as needed.
- Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
- Process payments and refunds.
- Request feedback and contact you about your use of the Site and our mobile application.
DISCLOSURE OF YOUR INFORMATION
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.
Third-Party Service Providers
We may share your information ONLY with third parties that perform services for us or on our behalf, including the 2 payment processing sites mentioned above (Stripe and Paypal) and email and course delivery service Kartra. All 3 have been chosen because of their strict adherence to U.S. law and GDPR compliance.
Marketing Communications
We will NEVER share your information with third parties for their marketing purposes. We may periodically recommend content, products, site pages or services from third parties in the form of an email to you. When you receive an email recommendation, it is up to you whether or not you choose to engage with or share your information with those third parties.
Online Postings
When you post comments, contributions or other content to the Site or publicly on Social Media about Michele Moreno or True You Video, your posts may be viewed by all users on those platforms and may be publicly distributed outside that social media platform.
SECURITY OF YOUR INFORMATION
We use administrative, technical, and physical security measures to help protect your personal information and have chosen our third-party providers because of their commitment to online safety. Here are links the safety policies of all three: PayPal, Stripe and Kartra.
While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.
POLICY FOR CHILDREN
We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us immediately at mm@michelemoreno.co.
OPTIONS REGARDING YOUR INFORMATION
You may at any time review or change the information in your account or terminate your account by:
- Contacting us at mm@michelemoreno.co. In compliance with GDPR rules you have the right to, and will receive a prompt reply, free of charge.
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. In compliance with GDPR rules, you have the right to change or remove your personal data at any time from our site. The following instances are the only conditions under which some information may be retained in our files: to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.
Emails and Communications
If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:
- Choosing the UNSUBSCRIBE option on any email sent to you by our email service provider Kartra.
- Contacting us at mm@michelemoreno.co requesting that you be unsubscribed.
CALIFORNIA PRIVACY RIGHTS
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes.
If you are a California resident and would like to make such a request, please submit your request in writing to mm@michelemoreno.co.
If you are under 18 years of age, reside in California, and have a registered account with the Site [or our mobile application], you have the right to request removal of unwanted data that you publicly post on the Site [or our mobile application]. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Site [or our mobile application], but please be aware that the data may not be completely or comprehensively removed from our systems.
CONTACT US
If you have questions or comments about this Privacy Policy, please contact us at:
Your privacy is very important to us and we look forward to serving you and supporting you with integrity and care.